Privacy Policy

Introduction

Sprout Services Ltd. (“we”, “us”, or “our”) operates the website https://ceba.ca (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First and last name
Phone number
Address, City, Province, Postal code

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. The Service employs Google Analytics to measure and evaluate access to and traffic on the public area of the site and create user navigation reports.

Use of Data

Sprout Services Ltd. uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues

Transfer of Data

Your information, including Personal Data, may be transferred and maintained on computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Please note that we only transfer data to Google and Zoho, and your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Sprout Services Ltd.
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google reCAPTCHA

We use Google Invisible reCAPTCHA, which is a security service that protects our site from spam and abuse by keeping automated software out of the site. It works in the background to intelligently analyze and differentiate humans from robots.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: contact@ceba.ca

By visiting this page on our website: https://ceba.ca/contact

Effective date: May 1, 2023